How does the Texavoram AI subscription pricing work?+
Pricing is structured around a predictable monthly subscription tailored to your active factory facilities and style catalog scale—with zero per-seat penalties. Your entire merchandising, sourcing, and factory floor management teams can collaborate without per-user licensing markups. Pre-built apparel connectors and standard platform workflows are included.
How are AI API usage and credit balances managed?+
Routine platform operations and standard data workflows are covered under your base subscription. Heavy AI compute—such as automated tech pack OCR parsing, deep fabric defect computer vision, and multi-line schedule optimizations—uses dedicated AI credits. Clients recharge their AI credit balance based on their usage on a transparent pay-as-you-go basis with complete real-time visibility, automated low-balance alerts, and zero surprise overages.
What does the one-time onboarding fee cover?+
One-time onboarding starts from $1,000 for Essential, $2,500 for Plus, and $5,000 for Enterprise tiers. This fee directly covers historical yield and measurement tolerance sanitization, tech pack spec schema mapping, ERP/CAD system connector authorization, and role-specific training for merchandisers, cutting masters, and production directors prior to your first billing cycle.
Can we cancel or adjust our subscription if production volume fluctuates?+
Yes. We understand the cyclical nature of fashion collections and seasonal factory throughput. Subscriptions are billed on a flexible monthly basis with no predatory multi-year lock-in. You can scale modules or adjust capacity between major fashion seasons, and your data remains 100% exportable in open, standard formats at any time.
Will AI change our factory schedules or cutting orders automatically?+
Never without your explicit approval. Texavoram AI operates with strict human-in-the-loop governance. Every fabric shortfall alert, computerized cutting marker recommendation, and sewing line rebalancing proposal includes full confidence metrics and financial impact breakdowns for authorized production managers and merchandisers to review and sign off on before execution.
Is our proprietary tech pack, pattern, and design IP secure?+
Absolutely. Your tech packs, graded spec sheets, marker geometry, and pricing margins are encrypted in transit and at rest with enterprise-grade isolation. Your data is strictly quarantined to your account and is never used to train public or cross-tenant AI models. Dedicated private cloud VPC deployments are also available for enterprise brands with strict corporate data residency mandates.
How quickly do apparel brands and factories see tangible ROI?+
Most facilities achieve measurable payback within the first 30 to 45 days. Immediate returns come from catching fabric shortages before cutting lines stall, cutting proto-to-PP sample rejection loops by up to 40%, eliminating style colorway ratio mismatches, and avoiding costly air-freight emergency shipments caused by production delays.
Do we have to replace our existing ERP, PLM, or Excel sheets?+
No. Texavoram AI does not require you to rip and replace your existing tech stack. It integrates directly with standard apparel ERPs (SAP, NetSuite, Dynamics), PLMs (Centric, Lectra), CAD pattern suites, and tabular spreadsheets. It acts as an intelligent orchestration layer on top of your existing tools, eliminating manual re-keying and fragmented departmental email loops.
Can we start with a single module or factory line first?+
Yes. Many apparel clients start by deploying Order Management to eliminate style ratio errors or Material Sourcing on a single style category or pilot facility. Once your merchandising and sourcing teams prove the time savings and margin protection, you can seamlessly expand across additional lines, warehouses, and partner factories at your own pace.
What implementation support do we receive during rollout?+
You are paired with a dedicated Apparel Solutions Engineer and Implementation Manager from day one. We audit your tech pack structures, validate historical yield baselines, run parallel test cutting orders, and conduct guided role-specific training sessions for your merchandisers, cutting masters, and floor supervisors so your team is fully confident before go-live.
What ongoing support is available during critical buyer delivery deadlines?+
Enterprise subscribers receive 24/7 dedicated priority response, guaranteed SLA response windows, a dedicated Slack/Teams communication channel, and proactive system health monitoring during seasonal production peaks and ex-factory handover windows.